This document sets out the terms and conditions governing the use of this website and the purchase of products through it. By placing an order, the customer accepts the conditions described below.

Order cancellation, returns and refunds

For any request related to order cancellation, returns or refunds, the customer must contact us via email at:

info@elvermutdebarcelona.com

Requests will be handled as soon as possible and managed in accordance with applicable regulations and the specific conditions of each order.

Shipping

The shipping conditions are as follows:

  • Mainland Spain: delivery within approximately 48 business hours.
  • Balearic Islands and Canary Islands: delivery within approximately 6 business days.

Delivery times are estimates and may be affected by circumstances beyond the company’s control, such as logistical issues or public holidays.

Applicable law

These terms and conditions are governed by Spanish law. Any dispute arising from access to or use of this website shall be submitted to the competent courts and tribunals in accordance with applicable law.

Use of the website

The user undertakes to make appropriate use of the website and not to use it for unlawful activities or activities contrary to good faith or public order.

Contact

For any questions or additional information, the customer may contact us via email at:

info@elvermutdebarcelona.com